Having implemented IT Service Management Best Practices in various roles for multiple companies since 1999, Wildewood Consulting LLC was formed in 2013 to focus providing this expertise to companies across industries. With a broad range of skills, Wildewood concentrates on enabling IT departments to more effectively align their services to better meet their companies’ business goals by focusing on the people, process and technologies that support their organizations. Wildewood leverages the ITIL framework for ITSM best practices to provide IT departments the tools and disciplines to improve efficiencies in the infrastructure and operations.